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You are here: Home
> Vision, Mission and Values
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Our
Vision
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Ephraim McDowell Health will be the healthcare provider of choice, focusing on advancing the health and quality of life for the communities we serve.
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Our
Mission
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Ephraim McDowell Health is committed to providing a healing environment in the communities we serve, built on best people, practices and performance.
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Our
Values - F.I.R.S.T.
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Friendliness: An environment
filled with compassion, care and concern
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Behaviors:
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Being pleasant and professional.
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Letting others know you are available
to help them.
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Listening carefully to what others
say.
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Making others feel welcome and special.
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Innovation:
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The
freedom and challenge to seek and apply
new knowledge
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Behaviors:
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Striving for personal and professional
growth.
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Exhibiting a "can do"
attitude.
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Developing creative solutions.
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Working smarter and being open to
new ideas.
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Respect: The
recognition of each person as a valued, unique individual
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Behaviors:
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Treating others as you want to be treated.
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Encouraging patients to be involved in their care.
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Honoring and maintaining confidentiality,
privacy and dignity of others.
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Acknowledging that disagreements
may occur, celebrating diversity and seeking compromise.
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Service: A commitment
to excellence in everything we do
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Behaviors:
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Expecting the best and exceeding the expectations of those we serve.
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Being professional in all interactions.
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Giving your undivided attention.
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Anticipating and responding to needs
as they arise.
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Trust:
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Adhering to principles that
foster honesty, integrity,
confidence and safety
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Behaviors:
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Believing in the ability of others and having confidence that individuals will do the right thing for the right reasons.
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Recognizing that patients depend on our skills and the technology we offer.
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Being honest and expecting honesty: admit mistakes and learn from experience.
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Keeping promises.
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